At Home or Work Place, there are ways to control issues/bad events so they don’t escalate into something disastrous. this skill is called Crisis Management.
Friends tend to turn their backs on each other when one party fails to manage a situation perfectly.
In tensed situations, it’s advisable to take a deep breath and calm down.let there be clarity on what should be done and what cannot be done in a given time.
This is very important, because promising and not fulfilling can be very painful.
So be clear about what you can do and what you can’t do.
This way, there would be less crisis at home or in a workplace.